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Payment Policy

PAY WITH CREDIT/DEBIT CARD

The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website. Do not worry if your credit card company is not listed, we encourage you to go ahead and make the purchase.

Please note that Luvtoo does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

PAY WITH PAYPAL

When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on "Pay with Debit/Credit Card" and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

PAY WITH KLARNA

Instant transfer, direct debit or credit card
With Klarna you can easily pay for your order instantly via instant transfer, direct debit or credit card. You can view and manage all your purchases at any time in the Klarna app.

Pay later
Pay later means you have 30 days to pay your bill - for free and with just 1 click. In the app, you can also pay a small fee to extend your payment term by 10, 30 or 60 days, or convert your invoice to financing.

Purchase in installments
Buying in installments with Klarna allows you to tailor your payment plan to suit your personal needs.

PAY WITH APPLEPAY

Apple Pay is the modern way to pay. It replaces cards and cash with a simpler, safer and more private way to pay, whether in stores, websites or apps.

Setup takes a few seconds. Setting up Apple Pay is easy. Just add your credit or debit card to the Wallet app on your iPhone to get started. Privacy and data protection are already built-in.

PAY WITH GOOGLEPAY

Google Pay is compatible with many debit or credit cards in the UK. Additionally, any bank account can be stored in Google Pay via PayPal. 

Google Pay protects your payment information with multiple layers of security. Your card number is never stored on your smartphone, instead an encrypted virtual account number is used. For larger payment amounts (depending on which credit institution you deposit), you'll also have to unlock your device - but even then you won't have to enter your PIN on the terminal. If your smartphone is lost, you can remotely locate it, lock it or delete the contents stored on it - unlike traditional wallets. This means your account is always safe.

"COUPON CODE"

You can apply coupons to your order at checkout. Once you’ve entered your coupon code, click “apply” and the discount will automatically adjust your order total.

NOTES:

  • Please make sure that you enter the coupon code exactly as you received it, with no space before, within, or after it. To avoid errors, we recommend you to copy/paste the promotional code you received.

  • Coupons cannot be combined. You can only use one coupon code per order.

  • Coupons are subject to offer terms. This does exclude some items on our website which are not eligible for coupon discounts.

If you are concerned about whether buying in our online shop is secure, please be assured that we use systems and software to protect your purchase.

For your security, your billing name, address and phone number must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.

PAYMENT SECURITY

We take security very seriously, so your personal details will be protected. We use the industry standard encryption protocol known as Secure Socket layer (SSL) and other reasonable measures to protect your information from unauthorized use or disclosure. All the confidential data like payment information is encrypted and transmitted through a secure channel using SSL encryption.

Should any unauthorized charges show up on your credit card as a result of shopping with luvtoo.co.uk, you must alert your credit card provider immediately and in accordance with your credit card's reporting rules and procedures. 

Please note that we'll never ask a customer to confirm any account or credit card details via email. If you receive an email claiming to be from Luvtoo and asking you to do so, do NOT respond and please contact us immediately.


MASTERCARD SECURECODE

The 3D Secure technology is designed to reduce the possibility of fraudulent card use by authenticating the cardholder at the actual time of the transaction and subsequently protect him or her against unauthorised use of the card. MasterCard SecureCode authentication requires the cardholder to register their card on the card issuer’s website to take advantage of this service.

If you are registered, at the time of payment, a screen from your card issuer will prompt you to enter the unique personal code that you have registered with them. The card issuer then validates your personal code and approves the transaction.

If you are not registered, but the bank that issued your MasterCard supports SecureCode, you may be prompted to sign up for MasterCard SecureCode as you check out.


VERIFIED BY VISA

The 3D Secure technology is designed to reduce the possibility of fraudulent card use by authenticating the cardholder at the actual time of the transaction and subsequently protect him or her against unauthorized use of the card. Verified by Visa (VbV) authentication requires the cardholder to register their card on the card issuer’s website to take advantage of this service.

If you are registered, at the time of payment, a screen from your card issuer will prompt you to enter the unique personal code that you have registered with them. The card issuer then validates your personal code and approves the transaction.

If you are not registered, but the bank that issued your Visa card supports VbV, you may be prompted to enter your password or to sign up for VbV as you check out.